Common questions

Frequently asked questions.

Everything you need to know about ZAE, the scanner, AEZAE, your data and more.

01

General

01

What is ZAE?

ZAE is a hormonal intelligence platform. It reads where your body is today, your phase, your life-stage, your sleep, your stress, and reshapes every recommendation around it. Nutrition shifts. Workouts adjust. The scanner gets stricter or gentler. You log one thing. The whole app gets it.

01

What is ZAE?

ZAE is a hormonal intelligence platform. It reads where your body is today, your phase, your life-stage, your sleep, your stress, and reshapes every recommendation around it. Nutrition shifts. Workouts adjust. The scanner gets stricter or gentler. You log one thing. The whole app gets it.

01

What is ZAE?

ZAE is a hormonal intelligence platform. It reads where your body is today, your phase, your life-stage, your sleep, your stress, and reshapes every recommendation around it. Nutrition shifts. Workouts adjust. The scanner gets stricter or gentler. You log one thing. The whole app gets it.

02

How is ZAE different from other habit or cycle tracking apps?

02

How is ZAE different from other habit or cycle tracking apps?

02

How is ZAE different from other habit or cycle tracking apps?

03

Is ZAE free to start?

03

Is ZAE free to start?

03

Is ZAE free to start?

04

Does ZAE work with my wearable?

04

Does ZAE work with my wearable?

04

Does ZAE work with my wearable?

02

Using the app

01

What can I track in ZAE?

01

What can I track in ZAE?

01

What can I track in ZAE?

02

Is the scanner really different from others?

02

Is the scanner really different from others?

02

Is the scanner really different from others?

03

What is AEZAE?

03

What is AEZAE?

03

What is AEZAE?

04

How does the app actually know my phase?

04

How does the app actually know my phase?

04

How does the app actually know my phase?

05

What are AEUREI rewards?

05

What are AEUREI rewards?

05

What are AEUREI rewards?

03

Couple’s Fertility Mode

01

What is Couple’s Fertility Mode?

01

What is Couple’s Fertility Mode?

01

What is Couple’s Fertility Mode?

02

How do we link our accounts?

02

How do we link our accounts?

02

How do we link our accounts?

03

Can either of us unlink?

03

Can either of us unlink?

03

Can either of us unlink?

04

Will my partner see my private data?

04

Will my partner see my private data?

04

Will my partner see my private data?

04

Account & data

01

Do I need an account to use ZAE?

01

Do I need an account to use ZAE?

01

Do I need an account to use ZAE?

02

Is my data safe?

02

Is my data safe?

02

Is my data safe?

03

Can I delete my data?

03

Can I delete my data?

03

Can I delete my data?

04

What happens to my data if I delete my account?

04

What happens to my data if I delete my account?

04

What happens to my data if I delete my account?

05

Can I just disconnect my clinical records without deleting my account?

05

Can I just disconnect my clinical records without deleting my account?

05

Can I just disconnect my clinical records without deleting my account?

05

Troubleshooting

01

My notifications or Visions aren’t appearing. What should I do?

01

My notifications or Visions aren’t appearing. What should I do?

01

My notifications or Visions aren’t appearing. What should I do?

02

The scanner isn’t recognizing my product. What now?

02

The scanner isn’t recognizing my product. What now?

02

The scanner isn’t recognizing my product. What now?

03

How do I cancel my Premium subscription?

03

How do I cancel my Premium subscription?

03

How do I cancel my Premium subscription?

exercise equipments in grayscale photography
Brunette woman in a gym
Brunette woman in a gym
Brunette woman in a gym
Brunette woman in a gym

Didn’t find what you’re looking for?

Get in touch with our team, or download ZAE free and explore it yourself.

  • One system · Every rhythm · Real-time adaptation · Circadian sync · Not a tracker · An OS for the body ·

  • One system · Every rhythm · Real-time adaptation · Circadian sync · Not a tracker · An OS for the body ·

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